My Course is Locked


If you've logged into the Course Portal and found that the course you purchased is locked, it may be due to one of the following reasons:


Different Registered Email Address

You might be logged in using a different email address. Tap the menu in the top right, select "Log Out," and then log in using the registered email associated with your purchase.


Typographical Error in the Registered Email Address

Please contact us at Emil@iPhonePhotographySchool.com or Pro@PhotographyPro.com and provide the last four digits of the card you used or your PayPal email. If you used Apple Pay, please send a screenshot of your payment showing the date and time of purchase. This will help us locate your purchase and quickly activate the course on the correct account.


Payment Not Processed

Verify your purchase by checking your online account statement, if available. You can also refer to our List of Courses and use the course links to retry your purchase.


If you purchased a course through the CamGuru app, click this link to learn how to restore your purchase.

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