How to Reset Your Password
Provide your registered email address and click Request Password Reset Email.
An email containing a Password Reset Link will immediately be sent. Please check your Spam or Promotions folder if you don't see the email in your inbox.
Check our Login Issues resource page if you are still unable to log in.
If you know your password and simply want to change it:
- Click Menu on the top right-hand corner and select See your profile:
- Click Edit Profile & Settings.
- Scroll down to Change Password.
- Type in your old and new passwords then click Update Password.
- It must be at least 6 characters in length
- It cannot contain the user's email address
- It cannot contain the user's first name
- It cannot contain the user's last name
- It cannot be one of the most commonly used passwords in the world, e.g. 123456, password